privacy policy

Louis Boyce Estate Agents

Website: https://louisboyceestateagent.ie

Email: info@louisboyceestateagent.ie

Last updated: 2 November 2026

1. Introduction

Louis Boyce Estate Agents is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains how we collect, use, store and protect personal data when you visit our website, enquire about a property, request a valuation or use our estate agency services.

We process personal data in accordance with the General Data Protection Regulation (GDPR), the Irish Data Protection Act 2018 and other applicable data protection legislation.

2. Who We Are

Louis Boyce Estate Agents is an independent estate agency based in Carrigart, Co. Donegal, Ireland.

Business Name: Louis Boyce Estate Agents

Location: Carrigart, Co. Donegal, Ireland

Website: https://louisboyceestateagent.ie

Email: info@louisboyceestateagent.ie

Telephone: 087 221 6208

PSRA Licence Number: 004240

For enquiries about how your personal information is handled, please contact us using the email address above.

3. Personal Information We Collect

We may collect personal information when you contact us, enquire about a property or use our services.

Depending on your interaction with us, this may include:

• Your name, email address and telephone number.

• Your postal address or property address.

• Details of properties you wish to buy, sell or have valued.

• Information you provide through website contact forms.

• Details of viewing requests and property enquiries.

• Information relevant to property sales, purchases or valuations.

• Correspondence and communications with our agency.

• Technical information such as your IP address, browser type and website usage data, where collected through our website systems.

We only collect personal information that is reasonably necessary for the relevant purpose.

4. How We Use Your Personal Information

We may use your personal information to:

• Respond to property enquiries and contact form submissions.

• Arrange and manage property viewings.

• Provide property valuations and related advice.

• Assist with buying, selling or marketing property.

• Provide Property Buyer's Agent services.

• Communicate with buyers, sellers and other clients.

• Manage property transactions and maintain appropriate business records.

• Comply with legal, regulatory and professional obligations.

• Maintain the security and functionality of our website.

• Send property updates or marketing communications where permitted by law.

We will not sell your personal information to third parties.

5. Legal Basis for Processing Personal Data

Under GDPR, we must have a lawful basis for processing your personal information.

Depending on the circumstances, we may rely on:

Consent: Where you have given permission for a specific activity, such as receiving certain marketing communications or accepting optional website cookies.

Contractual necessity: Where processing is necessary to provide services you have requested or to take steps before entering into a contract.

Legal obligation: Where we must process or retain information to comply with applicable laws, including relevant property services, tax and anti-money laundering requirements.

Legitimate interests: Where processing is necessary for the legitimate operation of our business, such as responding to enquiries, maintaining records and protecting website security, provided these interests do not override your rights.

Where we rely on consent, you may withdraw it at any time.

6. Property Enquiries and Contact Forms

When you complete a contact form, request a viewing or enquire about a property, we use the information you provide to respond to your enquiry and assist with your request.

We may contact you by telephone or email using the details you have supplied.

Submitting an enquiry does not automatically mean you have agreed to receive ongoing marketing communications.

7. Property Valuations

If you request a property valuation, we may collect your contact details, property address and information about the property.

This information is used to arrange the valuation, assess the property and communicate with you about the service.

Where a formal written valuation is requested, additional information may be required depending on the purpose of the valuation.

8. Property Marketing and Communications

We may contact you with information about properties or services that are relevant to your enquiry where we have an appropriate lawful basis.

Where consent is required for direct marketing, we will obtain it before sending those communications.

You may request to stop receiving marketing communications at any time by contacting info@louisboyceestateagent.ie.

9. Sharing Your Personal Information

We may share personal information with trusted third parties where necessary to provide our services or meet legal obligations.

Depending on the circumstances, these may include:

• Solicitors and other professionals involved in property transactions.

• Property advertising and listing platforms.

• Website hosting, email and IT service providers.

• Professional advisers and service providers assisting our business.

• Regulatory authorities or public bodies where disclosure is legally required.

We only share information where there is an appropriate legal basis and take reasonable steps to protect personal data.

10. How Long We Keep Your Information

We retain personal information only for as long as necessary for the purpose for which it was collected, including any applicable legal, regulatory, accounting or professional record-keeping requirements.

Different retention periods may apply to property enquiries, client records, completed transactions and marketing information.

When personal information is no longer required, we will securely delete or anonymise it, unless continued retention is legally required.

11. How We Protect Your Information

We take appropriate technical and organisational measures to protect personal information against unauthorised access, accidental loss, misuse, alteration or disclosure.

These measures may include secure website connections, restricted access to business records and appropriate safeguards for electronic information.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Your Data Protection Rights

Under GDPR, you may have the right to:

• Request access to the personal information we hold about you.

• Request correction of inaccurate or incomplete information.

• Request deletion of your personal information in certain circumstances.

• Request restriction of how your information is processed.

• Object to certain processing activities, including direct marketing.

• Request data portability where applicable.

• Withdraw consent where processing is based on consent.

• Lodge a complaint with the Data Protection Commission.

These rights are subject to applicable legal conditions and exceptions.

To exercise your rights, contact:

info@louisboyceestateagent.ie

You may also contact the Irish Data Protection Commission:

https://www.dataprotection.ie

13. Cookies and Website Analytics

Our website may use cookies and similar technologies to support website functionality, understand visitor activity and improve the user experience.

Where cookies are not strictly necessary, we will seek consent where required by law before using them.

Further information is available in our Cookies Policy.

14. Third-Party Websites

Our website may contain links to external websites, including property portals, social media platforms and other services.

We are not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

15. International Data Transfers

Some service providers may process personal information outside the European Economic Area (EEA).

Where international transfers occur, we will ensure that appropriate safeguards are in place as required by GDPR, such as an applicable adequacy decision or approved contractual protections.

16. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, website functionality or legal requirements.

The latest version will be published on this page with an updated revision date.

17. Contact Us

If you have questions about this Privacy Policy or how your personal information is handled, please contact:

Louis Boyce Estate Agents

Carrigart, Co. Donegal, Ireland

Email: info@louisboyceestateagent.ie

Phone: 087 221 6208

Website: https://louisboyceestateagent.ie

PSRA Licence: 004240

 

Cookies Policy

Louis Boyce Estate Agents

Website: https://louisboyceestateagent.ie

Last updated: 2 November 2026

1. Introduction

This Cookies Policy explains what cookies are, how they may be used on the Louis Boyce Estate Agents website and how you can manage your cookie preferences.

We respect your privacy and aim to provide clear information about the technologies used when you visit our website.

This policy should be read alongside our Privacy Policy.

2. What Are Cookies?

Cookies are small text files that websites can place on your computer, smartphone or other device when you visit them.

They help websites function correctly, remember certain preferences and, where enabled, provide information about how visitors use the website.

Some cookies are temporary and expire when you close your browser. Others remain on your device for a specified period.

Cookies may be set directly by our website or by third-party services integrated into it.

3. Types of Cookies

Depending on the features and services enabled on our website, the following categories of cookies may be used.

Strictly Necessary Cookies

These cookies are essential for the operation and security of the website.

They may support functions such as:

• Website navigation and basic functionality.

• Website security and protection against misuse.

• Remembering your cookie consent preferences.

• Maintaining essential website sessions.

Strictly necessary cookies do not require consent where they meet the applicable legal exemption.

Analytics Cookies

Analytics cookies help website operators understand how visitors interact with a website.

Where enabled, they may provide information about:

• The number of website visitors.

• Pages visited and time spent on the website.

• How visitors find the website.

• General website performance and navigation.

Analytics cookies will only be activated where the required consent has been obtained.

Functional Cookies

Functional cookies may support additional website features or remember preferences that are not essential to the website's basic operation.

Where these cookies require consent, they will only be activated after you have given permission.

Marketing Cookies

Marketing cookies may be used by advertising or social media services to measure advertising performance or provide more relevant advertisements.

Where these technologies are used, we will obtain consent before activating non-essential marketing cookies.

4. Third-Party Cookies

Some website features may be provided by external services, such as embedded maps, videos, property listings or social media content.

These services may use their own cookies or similar tracking technologies.

Where third-party cookies require consent, they should not be activated until you have made the relevant choice.

Third-party providers may have their own privacy and cookies policies explaining how they process information.

5. Cookies Used on Our Website

The specific cookies used on louisboyceestateagent.ie depend on the website's active features, hosting arrangements and third-party integrations.

Details of the cookies in use, including their names, providers, purposes and duration, will be made available through the website's cookie information or consent management system.

6. Managing Your Cookie Preferences

Where our website uses cookies that require consent, you will be given the opportunity to accept or reject them.

You can choose which categories of optional cookies you wish to allow.

You can also change or withdraw your consent at any time through the cookie settings available on the website.

Withdrawing consent will not affect the lawfulness of processing carried out before the withdrawal.

7. Managing Cookies Through Your Browser

Most internet browsers allow you to manage cookies through their settings.

Depending on your browser, you may be able to:

• View cookies stored on your device.

• Delete existing cookies.

• Block certain types of cookies.

• Prevent websites from storing new cookies.

Please note that blocking essential cookies may affect how some website features operate.

8. Personal Data and Cookies

Some cookies and tracking technologies may collect information that qualifies as personal data under GDPR, such as online identifiers or information linked to an identifiable visitor.

Where personal data is processed through cookies, we handle it in accordance with our Privacy Policy and applicable data protection legislation.

9. Changes to This Cookies Policy

We may update this Cookies Policy when changes are made to our website, its functionality, third-party services or applicable legal requirements.

The latest version will be available on this page.

10. Contact Us

If you have any questions about our use of cookies or how your information is handled, please contact:

Louis Boyce Estate Agents

Carrigart, Co. Donegal, Ireland

Email: info@louisboyceestateagent.ie

Phone: 087 221 6208

Website: https://louisboyceestateagent.ie

PSRA Licence: 004240